Legal

Privacy Policy

Last updated: July 13, 2026

Ishvexa Hub ("we," "our," or "us") operates the ishvexa.rw website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information you provide directly, including:

  • Name, email address, phone number, and company name when you submit a contact form.
  • Project details and any other information you voluntarily provide.
  • Communication records when you reach out to us via email, WhatsApp, or other channels.

We also collect certain information automatically, such as IP address, browser type, operating system, referring URLs, pages visited, and timestamps through cookies and analytics tools (Google Analytics).

2. How We Use Your Information

  • To respond to your inquiries and provide requested services.
  • To communicate about projects, proposals, and updates.
  • To improve our website, services, and user experience.
  • To send occasional updates about our products, initiatives, and community events (with your consent).
  • To comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who assist in operating our website and services (e.g., EmailJS for contact form delivery, Google Analytics).
  • When required by law, regulation, or legal process.
  • To protect our rights, safety, or property, or that of our users or the public.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. Google Analytics helps us understand how visitors interact with our site. You can control cookie settings through your browser preferences.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Opt out of marketing communications.

To exercise any of these rights, contact us at ishvexa@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites (social media, WhatsApp community groups). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: